Privacy Policy

About this policy

This policy covers Tarot Yes or No at tarotyesornoai.com. Contact us at support@tarotyesornoai.com for privacy questions or requests.

Questions and reading records

When you request a reading, your question is sent to our server. We store the question, drawn cards, interpretation, request status, and related usage records to deliver the result, recover interrupted requests, and enforce reading allowances. Refreshing the page does not delete these records.

Information involved in using the service

• Questions and readings: Your question, card context, and generated interpretation are processed and stored to provide your reading. Avoid entering sensitive information or personal information about other people.
• Account information: When you sign in with Google, account identifiers, email address, and profile information permitted by your sign-in choice may be used to identify you and restore purchased readings.
• Order information: A purchase creates an order reference, pack selection, payment status, and reading balance. These records support delivery, refunds, and account recovery.
• Support messages: When you email us, we receive your email address, message, and any information you choose to include.
• Technical information: Hosting and security services may process connection information such as IP address, request time, and browser information to deliver the website and investigate abuse.

How information is used

Information is used to deliver the website and requested features, respond to support requests, protect the service, manage orders and refunds when enabled, and meet applicable legal obligations. We do not sell your questions or account information.

AI processing

Interpretations are generated using Google's Gemini API. We send your question and the card context needed to explain it. For follow-up questions, this also includes the original reading and successful earlier follow-ups so the answer stays in context. We do not send your Google account details or payment details as part of the reading prompt.

Google processes API requests under its applicable terms and privacy practices. See Google’s privacy policy. Avoid including sensitive information or identifying details about other people in your question.

Payments

The payment provider and seller are identified at checkout. Payment details are handled through that provider; do not send card details to us by email or in a reading question. We use order references, payment status, and reading balances to support delivery, refunds, and account recovery. The provider’s privacy policy applies to its processing of payment information.

Sharing and downloads

Exported reading images exclude your question by default. You can explicitly include it before exporting. X and Reddit links prepare a draft containing the public site address and generic copy, not your private question or reading. Instagram sharing starts by downloading an image. Posting or uploading to a social platform is your choice and is subject to that platform’s policies.

Cookies and external resources

Account sessions use cookies to keep you signed in. Your free reading allowance and reading records are associated with your account, so changing browsers or clearing cookies does not grant another free reading. A visitor cookie may identify your browser, but does not grant reading access. Browser session storage can retain a question when you enter from a guide or leave the tool to sign in.

The interface loads fonts from Google Fonts, which requires your browser to contact Google. Analytics, where enabled, may process usage and device information to help us understand how the site is used.

Retention, deletion, and security

Reading records are kept in the service database rather than only in your browser. Reading history is associated with your account and can be revisited in My readings. Sign-in is required to request a reading. Reading allowances and follow-up questions have no expiry, but this is not a promise of permanent history storage.

Contact support to request access to or deletion of your records. We may need to verify your identity and retain records needed for security, payment disputes, or applicable obligations. Clearing browser storage alone does not delete server records.

We restrict access to reading records, but no online service can guarantee absolute security. Google and other service providers may process information outside your country.

Your choices and rights

Depending on applicable law, you may have rights to request access, correction, deletion, restriction, portability, or to object to certain processing. Email support with your request. We may need to verify your identity and may retain records where required by law. You may also have the right to complain to your local data-protection authority.

Children and policy changes

This service is intended for adults aged 18 or over. Do not submit a child’s personal information. Material changes will be reflected by an updated date and, where appropriate, a notice before changed processing begins.